Terms and Conditions

Last Updated: 12 February 2026

Introduction
About Us
Acceptance of Terms
Use of Our Website
Acceptable Use Policy
Intellectual Property Rights
Disclaimers
Warranties
Limitation of Liability
Third-Party Links
Changes to These Terms
Use of Personal Information
Entire Agreement
Governing Law and Jurisdiction
Contact Information

1. Introduction

1.1 These Terms and Conditions ("Terms") govern your access to and use of the Website operated by London Stair Masters ("we," "us," "our," or the "Company"). Please read these Terms carefully before using our Website.

1.2 In these Terms:

"Website" means our website located at londonstairmasters.co.uk, including all pages and associated digital content.

"You" or "your" refers to the individual or entity accessing our website.

2. About Us

2.1 London Stair Masters is the trading name of LONDON STAIRMASTERS LTD, a company registered in England and Wales.

2.2 Our company details are as follows:

Legal Name: LONDON STAIRMASTERS LTD
Trading Name: London Stair Masters
Companies House Registration Number: 15433333
Registered Address: 40 Rowlands Close, London, England, NW7 2DN
Contact Email: info@londonstairmasters.co.uk
Contact Phone: +44 7920 003 010

2.3 We are not currently registered for VAT.

3. Acceptance of Terms

3.1 By accessing or using our Website, you confirm that you have read, understood, and accept these Terms and that you agree to comply with them.

3.2 If you do not agree to these Terms, you must not use our Website.

3.3 We recommend that you print or save a copy of these Terms for your records.

3.4 The following documents also form part of these Terms:

Our Privacy & Cookie Policy

4. Use of Our Website

4.1 Our Website is provided for informational purposes and to allow potential clients to enquire about our products and services.

4.2 Any quotations, agreements, or contracts for our products and services are made separately and are subject to their own terms.

4.3 While we endeavour to ensure that information on our Website is accurate and up to date, we do not guarantee the completeness, accuracy, or reliability of any information displayed. Product images and descriptions are for illustrative purposes only.

4.4 We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice.

4.5 Our Website is directed to people residing in [England OR the United Kingdom].

.6 We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

5. Acceptable Use Policy

5.1 You agree to use our Website only for lawful purposes and in accordance with these Terms.

5.2 You must not use our Website to:

Engage in any illegal activity.
Attempt to gain access to our systems, networks, or data, or to breach security measures.
Interfere with or disrupt other users' access to our Website.
Harvest, collect, or store personal data about other users without their consent.
Use automated systems, bots, or scraping tools to access our Website without our prior written permission.
Impersonate any person or entity, or provide false or misleading information.
Send unsolicited commercial communications (spam).
Upload, transmit, or distribute any viruses, malware, or other harmful code.
Use our Website in any way that could damage, disable, or impair it.

5.5 We reserve the right to investigate any suspected breach of these terms and to take appropriate action, including blocking your access to our Website and reporting matters to law enforcement authorities where necessary.

6. Intellectual Property Rights

6.1 All content on our website, including but not limited to text, graphics, logos, images, photographs, designs, and the selection and arrangement thereof ("Content"), is the property of LONDON STAIRMASTERS LTD or our licensors and is protected by United Kingdom and international intellectual property laws. All rights to the Content are reserved.

6.2 The names "LONDON STAIRMASTERS LTD," "London Stair Masters," and our logo are trademarks of LONDON STAIRMASTERS LTD. You may not use these marks without our prior written consent.

6.3 You may view and print off one copy of pages from our website for your personal, non-commercial use, provided you do not modify the Content and retain all copyright and proprietary notices.

6.4 You may not:

Further copy, reproduce, modify, or create derivative works from any Content without our prior written consent.
Use any part of any Content for commercial purposes without obtaining a licence to do so from us or our licensors.
Distribute or commercially exploit any Content.
Remove, alter, or obscure any copyright, trademark, or other proprietary notices.
Frame or mirror any part of our website without our prior written consent.

6.5 If you print off, copy, download, share or repost any part of our site in breach of these Terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these Terms).

7. Disclaimers

7.1 Our Website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

7.2 We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Website. You should use your own virus protection software.7.3 Any reliance you place on information displayed on our Website is at your own risk.

7.3 The Content on our Website does not constitute professional advice. You should obtain appropriate professional advice before taking any action based on information from our website.

8. Warranties

8.6 in relation to our Website: We do not warrant that:

Our Website, or any of its content, will be always available or uninterrupted or error-free.
Defects will be corrected.
Our Website or server are free from viruses or other harmful components.
The information on our Website is complete, accurate, or up to date.

9. Limitation of Liability

9.1 Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors.
Fraud or fraudulent misrepresentation.
Any other liability that cannot be excluded or limited under applicable law.

9.2 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our Website; or
use of or reliance on any content displayed on our Website.

9.3 We only provide our site for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.9.4 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of Supply.

9.5 We are not liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, programs, or data due to your use of our website.

10. Third-Party Links

10.1 Our website may contain links to third-party websites that are not owned or controlled by us.

10.2 We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

10.3 Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

10.4 We do not endorse or make any representations about any third-party websites or any information, products, or services available through them.

11. Changes to These Terms

10.1 We may update these Terms from time to time. The updated version will be indicated by a revised "Last Updated" date at the top of this page.

10.2 We encourage you to review these Terms periodically. Your continued use of our website after any changes constitutes your acceptance of the updated Terms.

10.3 If you do not agree to the changes, you should stop using our Website.

11. Severability

11.1 If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.

12. Waiver

12.1 Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

12.2 Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

13. Use of Personal Information

12.1 We will only use your personal information as set out in our Privacy Policy.

14. Entire Agreement

13.1 These Terms constitute the entire agreement between you and us regarding your use of our Website.

13.2 These Terms do not govern any quotations, agreements, or contracts for products or services, which are subject to separate terms and conditions.

15. Governing Law and Jurisdiction

14.1 These Terms, their subject matter and their formation, are governed by and construed in accordance with the laws of England and Wales.

14.2 We both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

16. Contact Information

15.1 If you have any questions about these Terms, please contact us:

Email: info@londonstairmasters.co.uk
Phone: +44 7920 003 010
Address: 40 Rowlands Close, London, England, NW7 2DN